Teamlead SAP Basis Specialist- Rotterdam, The Netherlands

Teamlead & Senior SAP Basis Operation Specialist – Rotterdam,  The Netherlands

Do you want to be the front-runner stetting the bar and developing your own team from scratch? Then keep on reading!

About the Company

We are about 850 IT experts and enthusiasts devoted to creating inspiring customer experiences and developing best quality services, one of the leading IT providers in Switzerland. In addition, we’re building a new DevOps Center in Rotterdam and are looking to grown this to over 200 new hires over the next few years.

Our ambition – to become the #1 DevOps Team. We work on innovative and challenging projects that use “state of the art tech” in an Agile environment. As DevOps engineers we understand the equal importance of relationships, culture, soft skills, and collaborative working in a friendly environment. Be one of the first members to join and shape your new favorite workplace.

  • As a member of our support team you play an important role in ensuring the customer’s systems stability and performance
  • As trusted SAP Basis Operation Specialist you ensure the stability of the operation of SAP customer systems and avoid escalations
  • You are responsible for the appropriate and timely handling of incidents
  • You serve the customer with your professional competence on technical matters
Leadership Requirements
  • Build and grow a team from scratch
  • Make sure people meet technical requirements
  • Coach and train people
  • Act as escalation instance
  • Dispatch incoming requests within the shoring team
  • Act as a quality gate between requestor and shoring team
  • Make sure requests will be handled in time
  • Participate on meetings with requestors
  • Oversee correct time reporting
  • Report back to requestor if efforts exceed estimations
  • Level out load of team evenly
  • Ensure official regulations are met
Personal Qualities
  • Working well autonomously and without close supervision
  • Readiness to take responsibility and prioritize tasks, as well as to handle multiple tasks simultaneously and switch between tasks quickly
  • Acting as a team player and having highly developed communication skills, both toward coworkers and other stakeholders
  • Being committed to timely delivery of quality results
  • Knowledge seeking and up-to-date with regards to latest SAP technologies and SAP technology trends
  • Willing to work in an international/cross-cultural environment
  • University/ Higher degree in engineering, computer science, information systems or related field
  • Good level of German (min. B2)
  • Fluent conversational English
  • More than 5 years practical experience of SAP system operation in a heterogeneous environment with various database and OS combinations
  • Practical knowledge of the SAP platform architecture
  • Practical experience of database administration
  • Practical experience regarding incident analyze and incident solving
  • Experience regarding SAP System performance analyze and optimization
  • Competence in the following areas: OS, network, printing and interfaces
    • SAP technical certifications
    • Experience with Linux and/or Windows environments
    • Experience with new technologies like HANA and Sybase
    • Experience with various Databases (Oracle, MSSQL, MaxDB oder DB2)
  • An enterprising and driven work environment;
  • Enthusiastic colleagues;
  • Great business parties;
  • 30 procent ruling, meaning that 30 procent of the salary is taxfree.

Facts about Rotterdam

A major logistic and economic center
Europe's largest port
Second-largest city in the Netherlands
Population of 633,471
One of the most multicultural cities in the world
Hosting inhabitants of over 160 different nationalities
30 minutes away by train to Amsterdam
20 minutes: The Hague & 30 minutes: Utrecht
Living is affordable
Square meters are larger in comparison to Amsterdam
Only City with a sky line
The bridges over the Maas river are amazing
A city that never sleeps
With the best bars and clubs